سياسة الاسترداد

At Lorin Homewear, we want you to feel happy with every piece you order. If something isn't right with your order, please contact us and our team will do its best to help.

Damaged, defective or incorrect items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery. Include your order number and clear photos of the item and the issue, so we can review your request and let you know the next steps.

Returns and exchanges

If you would like to ask about returning or exchanging an item, please contact us with your order number before sending anything back. Our team will review your request and confirm whether it can be accepted and how to proceed.

Refunds

If a refund is approved, we will confirm with you how and when it will be issued. The time it takes for a refund to reach you can depend on your payment method and bank.